No Bills: Some Customers Reporting No Water Bills in Six Months - Cleveland 19 News Cleveland, OH

No Bills: Some Customers Reporting No Water Bills in Six Months

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CLEVELAND, OH (WOIO) - Ralph Sierakowski hasn't received a water bill in quite a while.   That may sound like a good thing.  

Ralph knows the water is not free but cannot figure out why he has not received a bill since December 2009.

"If you area a major utility wouldn't you want people to know by sending them something in the mail," said Sierakowski.

Turns out Ralph's neighbor has a friend in the very same situation.  He hasn't received a bill in about a year.

According to Cleveland's water department Ralph's problem was caused by inaccurate readings, most of which are caused by the department's own meter readers.

To fix the problem usually takes between 3 and 6 months.

For customers who may be worried about receiving huge water bills, the department says it will develop payment plans.

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