Phone Problems: 696-Kids Hotline experiencing Technical Difficulties - Cleveland 19 News Cleveland, OH

Phone Problems: 696-Kids Hotline experiencing Technical Difficulties

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(WOIO) - The Cuyahoga County Department of Children and Family Services is advising the public that if an emergency regarding a child's life or health needs to be reported, please call 911. 

The 696-KIDS Hotline is experiencing technical difficulties resulting in some calls not being received.  

The Department is working with AT&T and the county's information services technicians to resolve the problem. 

If you need to call the hotline to report an emergency situation, where a child's life or health is in immediate danger, please call 911. 

The 696-KIDS Hotline is run by the Cuyahoga County Department of Children and Family Services. 

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