BBB warns of business deceptively charging fees

BBB cautions consumers to watch out for a business that is deceptively charging fees to use BBB complaint resolution services. is contacting consumers who were victims of work-at-home or business opportunity offers.  The company claims they can help the consumer recover the money they lost.  Consumers from at least 20 states have reported to BBB they were charged an upfront fee ranging from $1,500 to $18,000 – usually a percentage of the lost funds - for assistance.

Consumers have informed BBB that, after paying the fee, they are instructed to send a letter of complaint about the work-at-home or business opportunity that victimized them. then returns the complaint back to the consumer with an envelope addressed to BBB which they are to mail.

BBB has no information that this company has assisted consumers in recovering lost funds other than providing them with an envelope addressed to BBB. website was created in January, 2011. 

BBB wishes to remind all consumers that our services are free. Complaints can be filed online at, mailed to BBB at 2800 Euclid Ave., 4th Fl, Cleveland OH 44115, or taken by phone at (216) 241-7678.