Kohl's Department Stores announced it anticipates hiring more than 40,000 associates nationwide this holiday season, up approximately five percent from last year due to store growth in 2011.
Kohl's is bringing on additional associates to provide shoppers with excellent customer service throughout the holiday season. Consistent with 2010 hiring levels, Kohl's anticipates hiring an average of 35 associates per store at its 1,127 stores in 49 states. In addition, the company anticipates hiring approximately 2,500 seasonal positions at distribution centers and more than 500 seasonal and full time credit operations positions.
"Year-round, Kohl's provides a convenient shopping experience through our quality brands, great values and excellent customer service delivered by our associates," said John Worthington, Kohl's chief administrative officer. "To continue to deliver on our customer promise to expect great things, we're pleased to bring on more than 40,000 associates across the country this holiday season, following the thousands of jobs that were created this fall when we opened 30 new stores."
Seasonal associates can work anywhere from a few hours to more than 20 hours per week. Typical store jobs include unloading trucks, freight processing, stocking and cash register duties. Hiring began this month, and most jobs will be filled by mid-November. Holiday positions are also being filled at the company's distribution centers, where hiring began in August. Associates working at distribution centers ensure Kohl's products get to the retail stores and eventually into the hands of customers. Associates working in Kohl's credit operations perform a variety of jobs including assisting customers with Kohls.com orders.
Kohl's commitment to customers has been recognized by the National Retail Federation* for the past six years on its list of retailers that offer the best customer service. In addition, Kohl's has ranked among the top retailers in the University of Michigan's** customer satisfaction survey for nine consecutive years, including ranking number one among mid-tier department stores in 2010.