United Airlines temporary network outage affects flights - Cleveland 19 News Cleveland, OH

United Airlines temporary network outage affects flights

Around 3pm Tuesday a temporary network outage upset operations at United Airlines.  The outage affected the company's website and airports nationwide, including Hopkins Airport.

The outage has been resolved and United says operations will be getting back to normal within the next few hours.

Statement from United Airlines:

United Airlines is in the process of resuming normal operations following a temporary network outage that affected its airports and website Tuesday afternoon.  The outage began shortly after 2 p.m. CT today and caused delays and cancellations.

The airline is issuing a waiver policy permitting customers on affected flights to cancel or rebook their itineraries without penalty.  United apologizes for the disruption caused to travelers at affected airports and is reaccommodating customers as quickly as possible.  Customers may check their flight status at united.com.

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