These customers have contacted CPP's Customer Service Center and given the utility the necessary information to investigate the origin of the calls. The Department of Public Utility Police Department is looking into this matter. Customers are urged to disregard these calls. The calls are originated from area code 801.
"Residents should be cautious of anyone seeking payment over the telephone. The City of Cleveland's Department of Public Utilities does not call asking for payment over the telephone and we do not accept payments at your home. Any suspicious activity like this should be reported to the Public Utilities Police at (216) 443-2426," said Cleveland Public Power Commissioner Ivan Henderson.
Cleveland Public Power will post notices about the scam on its website and through its social media sites.