Call 11 for Action: Contractor makes it right after $8,000 'misc - Cleveland 19 News Cleveland, OH

Call 11 for Action: Contractor makes it right after $8,000 'miscommunication'

After shelling out $8,000, Hankins says he was left with nothing but this trench. After shelling out $8,000, Hankins says he was left with nothing but this trench.
  • Most ReadMost ReadMore>>

  • VIRAL VIDEO: Driver miraculously walks away after car goes airborne, careens towards gas pumps

    VIRAL VIDEO: Driver miraculously walks away after car goes airborne, careens towards gas pumps

    Friday, June 22 2018 3:30 PM EDT2018-06-22 19:30:43 GMT
    Surveillance cameras on a brand new gas station and convenience store capture a white compact sedan apparently speeding down Old Fannin Road towards Lakeland Drive in Flowood. Source: WLBTSurveillance cameras on a brand new gas station and convenience store capture a white compact sedan apparently speeding down Old Fannin Road towards Lakeland Drive in Flowood. Source: WLBT

    Surveillance cameras on a brand new gas station and convenience store capture a white compact sedan apparently speeding down Old Fannin Road towards Lakeland Drive in Flowood. 

    More >>

    Surveillance cameras on a brand new gas station and convenience store capture a white compact sedan apparently speeding down Old Fannin Road towards Lakeland Drive in Flowood. 

    More >>
  • Tree falls on camper in Ohio killing woman and granddaughter

    Tree falls on camper in Ohio killing woman and granddaughter

    Saturday, June 23 2018 5:39 PM EDT2018-06-23 21:39:38 GMT
    (Source: Raycom)(Source: Raycom)

    Authorities say a large tree has fallen on a camper in southwest Ohio, killing a woman and her young granddaughter.

    More >>

    Authorities say a large tree has fallen on a camper in southwest Ohio, killing a woman and her young granddaughter.

    More >>
  • OVI checkpoint to take place this week

    OVI checkpoint to take place this week

    Sunday, June 24 2018 9:12 AM EDT2018-06-24 13:12:06 GMT
    (Source: WTOL)(Source: WTOL)

    The Ohio State Highway Patrol announced on Sunday that troopers will operate an OVI checkpoint to deter and intercept impaired drivers this week. 

    More >>

    The Ohio State Highway Patrol announced on Sunday that troopers will operate an OVI checkpoint to deter and intercept impaired drivers this week. 

    More >>
PERRYSBURG, OH (Toledo News Now) -

When we met Perrysburg homeowner Lynn Hankins earlier this month, he was out $8,000 and all he had to show for it was a massive trench in his backyard.

Hankins says he hired Joseph Grime May 5 to build a free standing garage behind his house. His check for $8,000 made out to Grime to cover the foundation work cleared two days later, but it was nearly 7 weeks before Hankins saw any movement in his backyard.

"Every time I called him he did take my call, or returned them," Hankins explained. "And he said I'll get someone out there in the next couple of days. Well the next couple of days never came."

Then Sunday June 22, two men came out, dug a huge trench, and left their backhoe sitting in the yard. And there it sat for three more weeks. Calls to Grime got him nowhere.

"He took my calls or he returned them in a timely fashion but you know, he just made excuses," Hankins said.

So Hankins filed a complaint with the Attorney General's Office and reached out to our Call 11 for Action Team.

This is where things get interesting: The day we met Hankins he also received a call from the owner of the local contracting company he thought Grime was working for.

"He said Joe worked for him but Joe does freelance work on his own," Hankins recalled. "I suggested maybe you should tell Joe not to pass out your business cards if he's freelancing because I was under the impression I was dealing with a contractor."

Hankins had done everything by the book. He got several quotes and researched each of the contractors. The problem here is he was researching the contractor, which has a clean record with the Better Business Bureau, Home Advisor and Angies List. But really that contractor he was researching, says he knew nothing about the Hankins job until he received a notice from the Attorney General's Office. He did however show up hours later and refunded Hankins in cash, minus $500 to pay the workers who dug the trench. And the company is now finishing the job for Hankins, to make it right. We're told Grime no longer works for the contracting company.

This is not the only case of this happening locally. So how do you make sure this doesn't happen to you?

First of all, if you write a check write it to the company and not an individual.

Also, always call the main office line of a contracting company and make sure the salesperson still works for them and isn't doing this as a side job.

We did talk to Grime on the phone. He says this was all due to a miscommunication and problems with the excavators he hired.

If you have a problem with a local contractor or other business, contact our Call 11 For Action Office at 419-255-1111.

Follow Toledo News Now:

Mobile users, click on the "video" button in the app to watch this story. Download our app here.

Copyright 2014 Toledo News Now. All rights reserved.

Powered by Frankly