On Wednesday, October 8, the 19 Action News Team learned of a bed bug issue at a Cleveland fire station on the city's eastside.
According to a press release from Cleveland Public Safety Director Michael McGrath, the issue began on September 26, when employees reported a possible bed bug at Station #40 located near E. 189 and St. Clair Ave.
Apparently the city's extermination vendor was contacted the same day to investigate and four days later the vendor said the station was "clear".
McGrath says on October 6, it was brought to the attention of city administration that the vendor had not in fact been to the fire station but would address the issue on October 8.
On Thursday, October 9, McGrath say's his office was notified that the vendor did not show up.
A Department of Public Safety official then contacted the vendor directly to determine the cause of the delay in service.
It was discovered that the vendor had informed the Division of Fire in mid-August that they were in arrears for several months of unpaid service calls and would be put on credit hold effective September 1, 2014 if the outstanding invoices paid.
The vendor stated the "clear" status of the station was a miscommunication and they would not respond until they received a purchase order number verifying payment.
The vendor was provided the purchase order information on Thursday morning and has committed to dealing with the bed bugs on Friday afternoon.
The Department of Public Safety says it will get to the bottom of who is responsible for the obvious lack of performance and will take the appropriate action to ensure this does not occur in the future.
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