Mother wants answers after son dropped off at wrong bus stop - Cleveland 19 News Cleveland, OH

Mother wants answers after son dropped off at wrong bus stop

Jessica Tolliver is upset after a schedule mix-up left her son home alone for more than an hour. (Source: WOIO) Jessica Tolliver is upset after a schedule mix-up left her son home alone for more than an hour. (Source: WOIO)
Surveillance video shows the 6-year-old walking around on the porch before going to a neighbor's house. (Source: WOIO) Surveillance video shows the 6-year-old walking around on the porch before going to a neighbor's house. (Source: WOIO)
CLEVELAND, OH (WOIO) -

Sometimes parents have to make schedule changes that will affect their kids and their schools. But one Cleveland mother says a change in her schedule had her son dropped off at the wrong bus stop and left alone for more than an hour.

Jessica Tolliver says this mix-up never should have happened.

"Things like this should never happen and if people do what they're supposed to, then it won't," she said.

Tolliver says she notified Cleveland Metropolitan School District's Transportation Department that their schedule was changing last week. Normally, her son, Ayden, has curbside pick-up and drop-off from their home. She instructed the district to drop him off at his day care instead.

However, the 6-year-old was picked up at his school and then taken to his house, where no one was home.

Surveillance video shows Ayden walking next door to his neighbor's house, after waiting on his porch for more than an hour. You can see him knocking on the door and looking over his shoulder at a car backing up in the street.

His mother says, thankfully, the neighbor let him inside and called her right away.

"It's just -- anything could happen. Somebody could drive down the street, shoot. Everything that's been going on, a lot of innocent children's lives have been getting taken behind senselessness," Tolliver said.

Tolliver wants answers. After multiple calls back and forth, she says the district is trying to figure out what happened.

"It's just, like, a sinking feeling. Like, I would never want any mother to go through that," she said.

Thankfully, Ayden is safe.

The Cleveland Metropolitan School District released the following statement:

“Thank you for alerting us to the concerns of the mother who's child was dropped off at his regular stop rather than his new stop that was supposed to begin yesterday.
 
The Transportation Supervisor investigated the incident and found that although the regular driver was told of the change in the child's drop-off location, that
same information was not communicated to a substitute driver that drove the route yesterday. 
 
The safety of our students is a priority at CMSD, and staff responsible for not ensuring the child was driven to his newly scheduled stop will be referred for discipline.
 
The District has been in touch with the child's mother twice today to apologize for the error and to provide the assurance she needed that her child's new drop off location has been properly communicate to his drivers.”

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