CLEVELAND, OH (WOIO) - Use your words wisely. You've undoubtedly heard your mother say that a time or two.
It's true and we have the research to prove it.
There are 10 words that should never be included in your emails, otherwise they will make you sound rude.
See the list before you hit the send key, on Cleveland 19 News in the morning starting at 4:30.
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