CLEVELAND, OH (WOIO) - Fans are ready to follow the Cavs along the road to win the 2016 NBA Championship and the Better Business Bureau is urging fans to buy tickets from reputable sources and avoid scammers.
Cavs fans who are "All In" for the NBA Playoffs are perfect targets for scamming ticket sellers. The BBB is warning consumers to use caution when buying tickets through online auctions or resellers, social media, online classified ad sites, and scalpers hawking tickets outside the stadium or on the street.
"Fans need to be especially careful if the seller wants you to wire the payment or send iTunes gift cards or some form of prepaid debit card for payment," said BBB president, Sue McConnell. "Legitimate ticket brokers do not do business this way."
The best defense?
- Do your research. When purchasing tickets through an online broker, look for the BBB Accredited Business seal on its website and check its BBB Business Review and BBB rating at bbb.org.
- Be cautious of emails or social media postings claiming to have free tickets or unbelievable deals.
- If you buy tickets through an online auction site, choose a seller with a long history of satisfied customers. Scammers can hijack old accounts, so make sure the seller has recently sold other tickets.
- Deceptive ticket resellers can also mimic the websites of genuine box offices and event venues.
- Ticket buyers also should be wary of sellers who try to lure buyers from a legitimate site to another site for a "private" transaction. Scammers often want to conduct their business on sites with names that mimic well-known companies but actually are fakes.
- Don't trust sellers who say you must pay via wire transfer, iTunes gift cards, or prepaid money card. These are preferred payment methods for scam artists.
- Try to use a credit card to make the purchase. If a problem arises, federal regulations may limit your liability – and your credit card company may have a buyer protection program. Before entering your credit card information online, be sure the site has "https://" at the beginning of the website address. This means the site is encrypted and safer for use.
- Regardless of what site you use, always check the policies regarding returns, guarantees, privacy, and all terms and conditions before purchasing.
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