BBB warns fans of NBA Finals ticket scammers - Cleveland 19 News Cleveland, OH

BBB warns fans of NBA Finals ticket scammers

Quicken Loans Arena (Source: WOIO) Quicken Loans Arena (Source: WOIO)
DOWNTOWN CLEVELAND, OH (WOIO) -

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Better Business Bureau Serving Greater Cleveland is warning consumers to use caution when buying tickets through online re-sellers, online classified ads, and scalpers hawking tickets outside the stadium.

Last year, police arrested several people who were caught selling fake tickets on the street for games three and four of the NBA Finals.

Your best defense? Do your research.

When purchasing tickets through an online broker, look for the BBB Accredited Business seal on its website and check its BBB Business Profile and BBB rating at bbb.org.

BBB also provides customer reviews and customer complaint details.

Be cautious of emails or social media postings claiming to have free tickets or unbelievable deals.

If you buy tickets through an online site, choose a seller with a long history of satisfied customers.

Deceptive ticket resellers can also mimic the websites of genuine box offices and event venues. Check the spelling of the URL to make sure you are on the site you think you’re on.

Ticket buyers also should be wary of sellers who try to lure you from a legitimate site to another site for a “private” transaction.  

Don't buy from sellers who say you must pay via wire transfer, gift cards, or prepaid money cards. Along with cash, these are preferred payment methods for scam artists.

Use a credit card to make the purchase so you have some recourse. Before entering your credit card information online, be sure the site has “https://” at the beginning of the website address. This means the site is encrypted and safer for use.

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