BEACHWOOD, OH (WOIO) - They said it's just condensation, and there wasn't anything they could do about it.
This according to Dr. Mario Kohen's as he mops up pools of water in his pricey Beachwood apartment, known as The Vue.
"That's a lot of water we already cleaned it. So this is cleaned in the morning," said Kohen. "We told the management this about a year ago and what they do come and go, and a temporary fix."
In January a pipe a burst, flooding the complex's state-of-the-art gym.
Tenants say they have been having problems with the fire alarm system. Some said they smelled gas.
Beau Miller has lived here for more than two years and says things went south when the property got new owners.
"Overall service has been staggering," said Miller. "The gym, which was once heavily marketed in this luxury lifestyle complex, is no longer available to us, and we don't know if and when it will be repaired."
However, he did say the company offered an off-the-property workout facility.
The two sides met with an arbitrator with no results.
Miller and other tenants are refusing to pay their rent. At least to the management company, Strategic Management Properties of North America.
The tenants hired a lawyer and he is depositing their money into an account.
We did reach out to the local operation manager Stark Enterprises.
Stark offered the following statement: