New system delays some state refunds - Cleveland 19 News Cleveland, OH

New system delays some state refunds

COLUMBUS, Ohio - A lot of people have been wondering: Where's my state tax refund?

The state Department of Taxation says that processing paper tax returns is taking up to three weeks longer this year because of a bumpy transition to a new, money-saving system. And that means you might have to wait as much as 12 weeks if you're owed a refund.

A spokesman says that by Friday, the department had finished with paper returns filed through the middle of March. So, if you got your return in before that time, officials say you should get your check by the middle of this month.

The delay has not affected state tax returns filed electronically.

Paper returns used to be entered into a computer by hand, but the new system scans them in electronically.

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