Exclusive: Taken for a Ride

Cleveland, OH - Cleveland is a used car city.

You don't see a lot of brand new Porsches on the inner belt. It ain't LA. We're a blue collar town that looks for value in cars. We like to spend our money in smart ways. We like reliability. There are a lot of great used cars to buy. And there are some that aren't as good. Some are downright lemons.

19 Action News is looking into a series of complaints against one of Cleveland's biggest used car dealerships - JD Byrider. You hear their car commercials all over the place - TV, radio... but there are a lot of people making complaints about this dealership - and some people are downright riled up.