Telemarketer May Have Saved Woman's Life - Cleveland 19 News Cleveland, OH

Telemarketer May Have Saved Woman's Life

ST. CLAIRSVILLE, Ohio (AP) - A woman's life may have been saved by a Canadian telemarketer who notified American authorities that the woman was in need of emergency help.

Word was relayed to the Belmont County 911 center, which dispatched paramedics who found Margaret Pope, of Morristown, lying unresponsive in her home on Friday.

She underwent emergency surgery for internal bleeding and was listed in fair condition Monday at the Ohio Valley Medical Center in Wheeling, W.Va.

The Belmont County sheriff's office said Carter McLaughlin, a supervisor at the RMH Teleservices Inc. office near Fredricton, New Brunswick, had placed a telemarketing call to Pope's home Friday night.

Pope told McLaughlin she was unable to call 911 and needed an ambulance. A 911 operations worker said Pope has a visual impairment that may have hampered her ability to call.

Adhering to office policy, McLaughlin notified the Maine State Police of Pope's situation in Ohio. The troopers called the Belmont County Sheriff's Department, which called the local 911 center.

The emergency squad found Pope lying on the floor unresponsive but still breathing, deputies said.

Donna Grant, a nursing supervisor at the hospital, said McLaughlin's actions greatly aided in saving Pope's life. Grant said the chances were great that Pope could have bled to death had she not received immediate medical attention.

(Copyright 2002 by The Associated Press. All Rights Reserved.)

Powered by Frankly