Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
TownHall (Source: TownHall)

CLEVELAND, Ohio (WOIO) - The Cleveland Department of Public Health received 2,304 complaints on businesses violating COVID-19 orders and restrictions from March 20-July 21.

The health department said private residences were the greatest reported alleged offenders with 395 complaints, retail stores coming in second with 226, restaurants with 203, bars with 164, residential with 139, and transportation with 131.

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

The businesses with the highest number of complaints within that time frame per the health department are TownHall with 32, Steelyard Common’s Walmart with 26, Jack Casino and American Pride Car Wash with 17 each, RTA and Shaker Hair and Beauty Supply with 16 each, and Denny’s Hair and Beauty Supply as well as S&P Data in Tower City Center with 13 each.

[ Cleveland restaurants, Walmart receive most mask mandate complaint calls since hotline started in Cuyahoga County ]

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

CDPH broke down the types of allegations these complaints comprised of, noting each complaint made may include multiple allegations.

Mass gatherings told the top spot for the number of allegations with 989, no masks being worn being the second most common allegation with 621, and no social distancing measures being enforced coming in third at 381.

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

Fifty of the “No Masks” allegations are added from the lack of businesses enforcing both customers and employees wearing them since Mayor Frank Jackson made it an order.

While general public areas took the top spot, Jack Casino had the highest number of complaints for a business.

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

CDPH also released the Entertainment District monitoring report, which showed TownHall was warned on July 16 for being overcrowded and not enforcing the use of masks.

True Lounge in the Flats was given a warning about hookah, and Christie’s Cabaret Cleveland and Flying Money were even guidance on a proper socially distanced floor plan and necessary positing with maximum occupancy.

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

The health department provided the following visual to show the spikes in the number of complaints CDPH, the Cuyahoga County Board of Health, and Cleveland Police received per day:

Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months
Cleveland health department receives 2,304 complaints on businesses violating COVID-19 orders over 4 months (Source: Cleveland Department of Public Health)

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