Closed Captioning Problems


To contact us about our closed captioning service or advise us about captioning problems, please contact the WOIO/WUAB engineering team at 216-367-7459. We accept calls using TDD (our TTY/TDD number is 216-367-7536) and are available during normal business hours to address captioning issues.

WOIO/WUAB1717 East 12th StreetCleveland, OH 44114

Phone: 216-367-7459

Closed Captioning Service Line: 216-367-7535 to leave Voicemail Message regarding captioning

TDD/TTY: 216-367-7536

Fax: 334-206-7373Email:


If you have questions/concerns regarding the closed captioning of WOIO or WUAB programming or to submit a complaint about an issue that cannot be resolved by contacting the WOIO/WUAB engineering team, you may write to:

Lisa McManus, Program Manager WOIO/WUAB 1717 East 12th Street Cleveland, OH 44114 Phone: 216-367-7105 Fax: 334-223-5569 Email: