BBB warns of fake delivery scams

Targeting online shoppers by sending fake notices through email

Scammers using fake delivery notices to get access to your personal information

CLEVELAND, Ohio (WOIO) -The holidays may be winding down, but scammers are still looking to target shoppers scoring deals.

When you shop online, you usually get an email from that retailer, letting you know your order has shipped.

Scammers are getting creative in the delivery business by sending emails to consumers claiming there is a problem with their order.

The Better Business Bureau said scammers often use real company logos or business and company names that look legit. The BBB calls it delivery scams.

If you get an email claiming your package can’t be delivered, check the notice carefully before you click on any links.

If you click on the link, your computer could become infected with malware. You can also hover your mouse over any links without clicking, to see where that link would take you.

The BBB is also warning about fake “missed delivery tags.”

The scammer puts a notice on your door, stating to call to reschedule a delivery.

These can be a ruse to get you to give scammers your personal information, according to the BBB.

The BBB suggests:

  • Requesting a signature for deliveries
  • If you get a missed delivery tag, inspect it carefully for authenticity
  • Keep track of what you ordered and estimated delivery dates
  • If someone claims to be from a delivery company, never give them personal information they don’t need, like your credit card or social security numbers

If you feel you could be a victim of a scam, contact the Cuyahoga County Scam Squad at 216-443-SCAM.

Copyright 2019 WOIO. All rights reserved.