Better Business Bureau warns of shady operators targeting post-holiday travels

CLEVELAND, Ohio (WOIO) -The Better Business Bureau is warning consumers about tempting travel deals as people consider booking getaways after the holiday season.

Shady operators target travelers searching for deals with tours and destinations that don’t match what customers receive, according to BBB guidance.

If the price of a travel deal seems too good to be true, that’s the first red flag.

The BBB recommends asking for references and asking detailed questions about travel operators.

Ericka Dilworth with the Cleveland Better Business Bureau office said consumers should verify they’re working with qualified travel professionals.

“Ask how long they’ve been in business. How long has their website been up? What do you know about the person that you’re trusting to schedule your travel experience?” Dilworth said.

“If it’s international, it would be something that requires a license to book that travel. If it requires travel insurance, there’d be a license required. If they say they’re selling you travel insurance make sure that person has experience in the part of the country that they’re sending you to,” she said.

The BBB advises getting important travel details documented in contracts to protect against fraud.

“If there’s a refund policy, make sure it’s in the contract. If you have certain food accommodations, time accommodations or a hotel you’re looking for, make sure all of that is clearly spelled out in the contract,” Dilworth said.

The BBB recommends paying with credit cards when possible so consumers can dispute charges if problems arise.