Toledo woman gets shopping spree after furniture order debacle

TOLEDO, Ohio (WTVG) -Last week, we introduced you to a Toledo woman who ordered from Value City Furniture but never got her order or her refund because the parent company, American Signature Inc., filed for bankruptcy.

A week before Christmas, Vivian Hannah was out more than $1,000 and her living room sat empty.

“I was going to be without furniture for the holiday and I wasn’t going to get my money back, at all,” Hannah said.

Many of you saw our story and offered to help, including Appliance Center.

“One our owners sent the story and was like, ‘we need to do something,’” Tiffanie Clemens, the marketing director for Appliance Center said.

The folks over at Appliance Center invited Hannah to the Maumee store and presented her with a $1,000 shopping spree. Plus, the family-owned business said she could get her furniture delivered by Christmas.

Hannah, who said she’s gone through a challenging year, was brought to tears by the gesture.

“Emotional, excited at the same time, blessed,” Hannah said.

Clemens said those with Appliance Center wanted to make sure Hannah was taken care of for the holiday.

“I know it was probably very shocking but, also very sad,” Clemens said. “I hope she walks out with a smile on her face.”

After perusing what felt like endless aisles of options, Hannah settled on a matching set, a recliner and couch, to go with her freshly painted living room walls.

“I’m just glad you guys helped out, and I really appreciate the Appliance Center,” Hannah said.

Her holiday saved and now she can sit back and rest knowing she can host her family, once again.

As for Hannah’s initial order with Value City Furniture, we heard back from the parent company but, are still waiting to see if she’ll be given a refund.

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