Cuyahoga County Department of Consumer Affairs warns gas stations about inaccurate price signs

Published: May 12, 2026 at 3:40 PM EDT

CUYAHOGA COUNTY, Ohio (WOIO) - With fluctuating gas prices, the Cuyahoga County Department of Consumer Affairs is advising gas stations to ensure accurate price information.

Gas stations are required by law to advertise prices on street signs that must match the price on the pump, a release from the county said.

Drivers are encouraged to report price discrepancies to the Division of Weights and Measures at 216-443-7035 or visit the county’s website.

The county said consumers should remember the following tips when purchasing gas:

  • Make sure the price advertised on signs is reflected at the pump
  • Always get a receipt when buying gas
    • Complaints can be harder to resolve without purchase details from the gas station receipt
  • Doublecheck the gas grade you selected before you start pumping
  • If you discover a price error after you gas up, ask the manager for a refund and contact the County’s Weights and Measures office

The Cuyahoga County Weights and Measures has jurisdiction over gas stations in Cuyahoga County, the release said.

To report an issue at a Cleveland gas station, contact the Cleveland Bureau of Weights and Measures at 216-664-3388.